What Data We Collect and Why We Use It
When you open a 363bet account, we collect the details you submit during registration — your name, email address, mobile number and date of birth. When you connect a payment method such as DANA, OVO or GoPay, we record the wallet identifier linked to your account;
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we do not store your full wallet PIN or access credentials. Transaction records — deposit amounts, withdrawal requests and confirmation timestamps — are kept to process your account activity and handle any disputes. We also collect device and session data: your browser type, IP address and
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pages visited. This helps us detect unusual login behaviour and keep your account secure. If you contact our support team, we keep a record of that conversation to follow up and improve service. All data we collect serves a specific operational purpose: identity verification, payment processing,
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account security or customer support. We do not sell your personal information to third parties. Where we share data — for example, with payment processors handling your DANA or OVO transfer — those partners are bound by their own data protection obligations. Our retention periods follow
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applicable legal requirements in the jurisdictions where we operate. If you are in Palembang or anywhere else in Indonesia, your data rights depend on local law and the eligible regions where 363bet operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.