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Understand Your 363bet Account Terms

These terms set out what you agree to when you open a 363bet account and use our sportsbook, live casino or slots lobby — including how your wallet, withdrawals and account access are handled.

Account holder eligibility rulesDANA, OVO, GoPay wallet conditionsWithdrawal verification stepsAccount suspension policyJurisdiction-dependent access
363bet Understand Your 363bet Account Terms
REACH OUR TEAM

Contact Us About These Terms

If a specific clause affects your account — a held withdrawal, a wallet mismatch or an eligibility question — our support team can walk you through it directly. Raise your query through any of the channels below and reference your account ID for a faster response.

Live Chat Open the chat widget from your account dashboard. Describe your terms query and share your account ID so the agent can pull your wallet history immediately.
Email Support Send a detailed message to our support address. Include the specific clause or transaction in question; we aim to respond with a clear written answer you can keep on file.
Help Centre Browse the self-service section inside your account for common terms questions — wallet verification steps, account suspension reasons and withdrawal hold explanations are all covered there.
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Account Rights

Your account data is held securely and used only to operate the service you signed up for. We do not share your personal details or wallet information with third parties outside of what is required to process a DANA, OVO or GoPay transaction. You have the right to request a copy of the data we hold, to correct inaccurate details and to close your account at any time through the account settings page.

Account Security

Every login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, lock your account immediately from the security settings tab.

Data Retention

We retain transaction records and account data for as long as required by the applicable rules of the region in which your account was registered. You may request a data summary at any time.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can adjust cookie permissions through your browser settings without losing account access.

Request a Change

To update registered wallet details — such as switching your linked GoPay number — submit a verification request via live chat. Identity confirmation is required before any payment detail is changed.

Frequently Asked Terms Questions

These are the questions we hear most from account holders about how the terms apply to their wallet, their account access and their rights as a 363bet user.

Yes. A single set of terms covers your entire 363bet account — football bets, live casino sessions and slot activity all fall under the same agreement you accepted at registration.

Deposits where the sender name does not match your registered account are held for manual review. Contact live chat with your transaction reference and we will verify and release it if the account ownership is confirmed.

We publish all updates on this page. Continuing to use your account after an update is posted counts as acceptance. We recommend checking this page periodically, especially before large transactions.

You can request account closure through the account settings page or by contacting support via live chat. Any pending withdrawal must clear before the account is fully closed.

Access and specific conditions depend on local law and the eligible region where your account is registered. Where local law restricts certain features, those restrictions take precedence over the general terms.

Contact our support team before taking further action. We can clarify how a specific clause applies to your situation and, where applicable, log a formal dispute against a transaction or decision.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.